FAQs

Can Glory Extensions hair be colored or dyed?
Yes, they can be colored up to 613. Coloring is a chemical process therefore, we recommend having it professionally done and following proper aftercare to maintain the hair's quality.
How long can Glory Extensions hair last?
With proper care, our extensions can last 3+ years. The lifespan of your extensions will depend on how frequently they are worn, washed, styled, and maintained.
What is the difference between a U-Part and V-Part wig?
Both styles allow you to leave out a portion of your natural hair for blending. A U-Part wig has a U-shaped opening allowing for more hair to be left out, while a V-Part wig has a V-shaped opening allowing for less hair to be left out. The best option depends on your preferred leave-out and desired look.
Can I request a custom wig?
Yes. Glory Extensions offers custom wig options for customers looking for a personalized fit or style. Customization options may vary, so please contact us before ordering to discuss your request.
How long does it take to make a custom wig?
Custom wigs require 10-14 business days for processing before shipping. Once shipped, delivery can take up to 7 additional business days depending on the carrier.
How long will it take to receive my order?
For weft extension orders, please allow 5 business days for processing, followed by up to 5 business days for carrier delivery. Custom wigs require 10-14 business days for processing, followed by up to 7 business days for delivery.
What is the processing time for hair orders?
Weft Extension orders are processed within 5 business days. Processing begins after your order has been successfully placed and payment has been received.
What is the processing time for custom wigs?
Custom wigs require 10-14 business days for processing. This allows time for your wig to be properly constructed before it is shipped.
Will I receive tracking information?
Yes. Once your order has shipped, you will receive a tracking number via email so you can monitor your package's progress.
What happens if my package is delayed or lost?
Once your order has been shipped, it is in the carrier's possession. If your package is delayed, please use your tracking information to monitor its status. If your package is confirmed lost, contact us at info.gloryextensions@gmail.com and we will assist you with the next steps.
Can I change or cancel my order after placing it?
Because orders are processed promptly, please contact us as soon as possible if you need to make a change or cancellation request. Once an order has entered processing or fulfillment, changes or cancellations may no longer be possible.
What is Glory Extensions' return policy?
Due to the nature of our products, all sales are final. Returns are not accepted unless you receive an incorrect item. Please review your order carefully before completing your purchase.
Do you offer payment plans?
Payment options are displayed at checkout based on the payment methods currently available through our website. If installment options are offered, eligibility and terms are determined by the applicable payment provider.
How can I contact Glory Extensions?
For questions about products, orders, or general assistance, please email us at info.gloryextensions@gmail.com. We’ll be happy to assist you.
How quickly will I receive a response from customer support?
Our team aims to respond to customer inquiries within 1–2 business days. Response times may be slightly longer during weekends, holidays, or periods of high order volume.